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Employee recognition programs can reduce firm-level productivity

first_imgLinkedIn Share on Facebook Email “The common knowledge is that non-monetary awards can subtly motivate people in ways that are fundamentally different to financial reward programs, such as by increasing organizational loyalty, encouraging friendly competition, or increasing employees’ self-esteem,” Gubler said. “In fact, past research has focused almost exclusively on the benefits of these programs, and the costs have been considered negligible.”To explore the potential downsides of award programs, the researchers used field data from an attendance award program implemented at one of five industrial laundry plants in the Midwest United States. With the plant relying heavily on worker efficiency for overall productivity, the program was designed to recognize all employees with perfect attendance — defined as coming on time to work and not having any unexcused absences. Each month, employees with perfect attendance were recognized at a plant-wide meeting, with one person receiving a $75 gift card through a random draw.Using data from the company and a statistics technique called difference-in-differences (DiD), the researchers analyzed data from all five plants both before and after the award was implemented, exploring the award’s effects on individual workers’ performance and plant productivity as a whole. The found:Reward-motivated employees responded positively to the awards by reducing tardiness, but gamed the system to maintain eligibility using sick days and reverted back to poor attendance behavior when they lost eligibility in a given month.The awards crowded out intrinsic motivation in internally-motivated employees, who were already performing well by coming on time in the absence of rewards. These employees had increased tardiness after the program was implemented and they lost eligibility.The awards decreased motivation and productivity for internally-motivated workers, suggesting these employees were unhappy because of fairness and equity concerns.In total, the award program cost the plant 1.4 percent of daily productivity, mainly because of the lost productivity by internally-motivated employees.Gubler said the research is among the first to show that motivational awards can be costly to firms, rather than beneficial.“Conscientious internally-motivated employees who were performing well before the award program was introduced felt the program was unfair, as it upset the balance of what was perceived as equitable or fair in the organization. So their performance suffered — not just in terms of their attendance but also through a motivational spillover that affected other areas of their work — including productivity,” he said.Gubler said firms should carefully consider not only the benefits but also the costs of implementing such programs, and realize an award can cause the same issues as a bonus or other compensation.“Employees value workplace fairness and they care about how they’re perceived relative to others in the organization. To be effective, companies offering award programs need to consider not only the group they are targeting — such as those that are coming late to work — but also those that are already doing the right thing, as there is a possibility of demotivating some of their best employees.” Sharecenter_img More than 80 percent of companies use award programs like “Employee of the Month” and “Top Sales Club” to motivate employees and increase performance. While the conventional wisdom is that such awards are cheap and can provide a subtle way to motivate employees, these programs might be reducing firms’ overall productivity, according to a new study led by a researcher at the University of California, Riverside.Recently accepted for publication in the journal Organization Science, “Motivational Spillovers from Awards: Crowding Out in a Multitasking Environment” is the first academic study to show that seemingly innocuous non-financial award programs can be costly to firms, primarily because they can upset the status quo and influence perceptions of equity and fairness. This can lead to internally motivated employees becoming disenfranchised. The study was led by Timothy Gubler, assistant professor of management in UCR’s School of Business Administration, together with Ian Larkin from the University of California, Los Angeles, and Lamar Pierce from Washington University in St. Louis.For years, researchers have studied the unintentional side effects of monetary rewards that tie pay with performance. Such rewards can reduce employees’ intrinsic motivation, cause workers to focus less on tasks not recognized financially, and lead to a tendency for employees to play or “game” the system. Conversely, non-monetary recognitions and small nominal awards like gift cards are widely believed to avoid these unintended consequences and present a costless way to motivate employees. Share on Twitter Pinterestlast_img read more

Finance: how property changed from a bricks to banking business

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Pattinson teams up with estate agents for online sale

first_imgWould you like to read more?Register for free to finish this article.Sign up now for the following benefits:Four FREE articles of your choice per monthBreaking news, comment and analysis from industry experts as it happensChoose from our portfolio of email newsletters To access this article REGISTER NOWWould you like print copies, app and digital replica access too? SUBSCRIBE for as little as £5 per week.last_img

US Navy powers undersea vehicles with fuel cells

first_imgGet instant access to must-read content today!To access hundreds of features, subscribe today! At a time when the world is forced to go digital more than ever before just to stay connected, discover the in-depth content our subscribers receive every month by subscribing to gasworld.Don’t just stay connected, stay at the forefront – join gasworld and become a subscriber to access all of our must-read content online from just $270. Subscribelast_img

What do TMT clients want from their offices?

first_imgSubscribe now for unlimited access Stay at the forefront of thought leadership with news and analysis from award-winning journalists. Enjoy company features, CEO interviews, architectural reviews, technical project know-how and the latest innovations.Limited access to building.co.ukBreaking industry news as it happensBreaking, daily and weekly e-newsletters To continue enjoying Building.co.uk, sign up for free guest accessExisting subscriber? LOGIN Get your free guest access  SIGN UP TODAY Subscribe to Building today and you will benefit from:Unlimited access to all stories including expert analysis and comment from industry leadersOur league tables, cost models and economics dataOur online archive of over 10,000 articlesBuilding magazine digital editionsBuilding magazine print editionsPrinted/digital supplementsSubscribe now for unlimited access.View our subscription options and join our communitylast_img read more

Höegh pulls the Trigger

first_imgHöegh Trigger is the second in a series of post-Panamax vessels that Höegh Autoliners will take delivery of in the next 18 months. With a deck space of 71,400 sq m and carrying capacity of 8,500 ceu, the pure car and truck carrier (PCTC) will join Höegh Target, which was named in June 2015.Together with its sister vessels, Höegh Trigger is designed to minimise its impact on the environment, with attention paid to optimising the hull form in order to combine high cargo capacity with low fuel consumption.The vessel also has a higher door opening than any of Höegh Autoliners’ current vessels, enabling cargo of up to 6.5 m high and 12 m wide to be loaded onboard; while extra ramp strength allows for cargo weighing up to 375 tonnes to be loaded over the stern ramp and up to 22 tonnes over the side ramp.Höegh Trigger will begin its maiden voyage from East Asia to Europe in December, before sailing from Europe back to East Asia via Africa and Oceania.  www.hoeghautoliners.comlast_img read more

Siemens tries MoMo concept

first_imgSIEMENS Verkehrstechnik has signed a co-operation agreement with FA Porsche for the development of a design-led production concept to build modular metro vehicles. The MoMo concept has been under development for the last 18 months, starting with the technical features and then moving on to interior fittings and image.According to the Project Manager for heavy rail product development Dr Michael Paula, MoMo is not intended to offer standard vehicles as such. Instead the range will comprise a wide selection of components and fittings from which a design will be assembled. Porsche will be responsible for developing the overall look for all new orders, drawing on the best options from the standard components. Should the customer want to go outside the standard range, he would be expected to pay more.As the MoMo concept emphasises the individuality of design for each customer, Siemens has not produced any prototype trains. However, Paula says that elements of the concept are being incorporated in the new fleets on order for Wien and Puerto Rico. The first cars for Tren Urbano have been completed at the Siemens STS plant in Sacramento, and a prototype six-car set for Wien is due to roll out early next year.last_img read more

Local Cross Party MSP’s Work Together To Protect Wild Spaces

first_img“I have been contacted by various organisations, including the Loch Ken Trust, and members of the public, who have reported that a minority of visitors to the region are disrespecting the natural environment, by leaving rubbish behind, setting fires and being abusive towards staff and volunteers at our beauty spots.  Commenting, Ms Harper said:  “Dumfries and Galloway has always been a big draw for campers looking for a peaceful break in stunning surroundings.  The current pandemic means that people are visiting the area in greater numbers, and for some of them, they will have little experience or understanding of how to protect the countryside they have come to enjoy, in line with the Scottish Outdoor Access Code.  Glentrool, Dumfries and Galloway, Credit R.B Photography AddThis Sharing ButtonsShare to FacebookFacebookFacebookShare to TwitterTwitterTwitterShare to LinkedInLinkedInLinkedInSouth Scotland MSP Emma Harper has welcomed Finlay Carson’s support to protect the regions beautiful places, and call for additional training and guidance to be given to the region’s Trusts and volunteers on dealing with challenging behaviour. “I was the first of our region’s MSPs to raise this unacceptable, now known as dirty camping or fly camping behaviour, with the First Minister, and last week with the Rural Affairs Minister, and I have been in contact with local businesses and community groups about the need for rangers and greater training for our volunteers and staff at our region’s beauty spots.  “I am delighted to have Finlay Carson’s support to protect the beautiful areas of Galloway.  This is an excellent example of how elected members can work together for the benefit of constituents. I look forward to continuing to press for the Scottish Government to take further action to address these issues.”  “Perhaps a good reminder of best actions are to follow the well established phrase “take only pictures and leave only footprints”last_img read more

Rashard Higgins Hopes to Miss Just One Week; Play Week Seven

first_imgRashard Higgins timetable for his sprained MCL is 2-4 weeks but don’t tell Higgins that.  He hopes to miss just one week and play week seven against Tampa Bay according to Mary Kay Cabot of Cleveland.com.  Higgins has 16 receptions for 244 yards on the season and was on the receiving end of the Browns’ lone touchdown in their 12-9 victory over the Baltimore Ravens. Related Topics Patrick Kennedylast_img

Hydel, Mona through to Walker Cup quarters

first_imgHydel High School head coach Nicholy Findlayson says all of their effort will go into defending their ISSA Walker Cup title after their Manning Cup exit. Defending champions Hydel and Mona High School advanced to the quarter-finals of the Walker Cup yesterday, after wins over Vauxhall High School and St Jago High School, respectively, at the Spanish Town Prison Oval.Hydel, came from behind to beat Vauxhall 2-1, while Mona turned back St Jago 2-0 on a brace from Mario Simms.Findlayson said that their second-round Manning Cup elimination was majorly disappointing but that the school has now directed all its efforts into retaining their Corporate Area knockout title.“Defending the title will be a great honour for the school,” he said. “We won it last year and we don’t intend to give up the trophy as yet. So moving forward, we just want to give 100 per cent.”Findlayson said that their preparation for the game wasn’t ideal but they intend to step up the training for the remaining matches.“We give thanks for the win, a win is a win and we just have to train this week and come ready for the quarter-final,” he said. “I was pleased with the win but not with the efforts of the boys’ first half. They came out and dragged their feet although second half we came out and turned it up a notch, hence we got two goals but we could have had more.”Vauxhall took the lead in the 14th minute when Troy Nosworthy’s attempted cross deceived goalkeeper Shaquan Davis and dipped in at the far post. However, both teams had good opportunities to score afterwards, but neither could make use of their chances.After the break, Shahidi Hart came close to an equaliser when he rattled the crossbar with a 30-yard volley. But in the 60th minute, Hydel got the equaliser when Tyrese Simms fired home from 12 yards after Hydel put the Vauxhall’s goal under some considerable pressure.Hart and Ronel Hines missed good ­opportunities to give Hydel the lead but could not make their chances count. However, four minutes from time, Hines broke away and slotted past Mikhail Reid, in the Vauxhall goal, for the winner.In the opening game of the double-header, Simms fired Mona in front in the 15th minute before adding a second eight minutes after the interval. However, Jago had themselves to blame for not getting something out of the game after wasting a number of easy chances to score, especially in the second half.Mona head coach Anthony Bennett, like Findlayson, hopes to use the Walker Cup to compensate for their disappointment in the Manning Cup.“The aim after we dropped out of the Manning Cup was to see how far we can go in the Walker Cup and hopefully win it,” Bennett said. “We came here and did a good job and got the win, so we move on to the quarter-finals and we will take it from there.“We are pleased with how the team performed because they lifted themselves after the disappointment against St George’s, so I am excited and happy with what I saw. But we are taking it one game at a time and hopefully we’ll win the next game and move on to the semi-finals and then finals.”Hydel and Mona join St Catherine High School and Jonathan Grant High School in the last eight. livingston.scott@gleanerjm.comlast_img read more